Payouts: when and how you get paid
Your share of store revenue lands in your Lay Credit Account. From USD 20 you can request a payout, processed monthly by PayPal. Here is how it works.
Stores pay your revenue to us on their own schedules. Once their money and statements arrive, we credit your share to your Lay Credit Account in US dollars. When your balance reaches USD 20.00, you can request a payout to your PayPal account, and payouts are processed monthly. Any fees PayPal charges are yours to cover. This guide covers each step of the payout process, from eligibility to fixing common problems.
From store to Lay Credit Account
Stores report and pay in arrears, each on its own schedule. That is why a stream you hear today does not show up as money today. Once we have received the money and the related statements from a store, we credit your share to your Lay Credit Account, in US dollars. You can see your statements on the platform.
Revenue the stores report in other currencies is converted into US dollars at the exchange rates the stores or our payment providers use. Taxes that a store withholds reduce the amount we receive, and so your share.
The USD 20 payout minimum
To receive a payout, your available balance must reach at least USD 20.00. Until it does, your share stays in your Lay Credit Account and keeps adding up. New or small releases may earn nothing at first, so reaching the minimum can take a while.
Getting paid by PayPal
Once your available balance has reached USD 20.00 and you request a payout, we process it with the monthly payout run. We pay by PayPal to an account in your name, or by another method if we offer one. The fees charged by PayPal or your bank are yours to bear. Keep your PayPal details accurate and up to date to avoid delays.
When we ask you to verify your identity
In individual cases, in particular if a store asks us to or if there are indications of fraud or a rights infringement, we may ask you to prove your identity and your rights, for example with an identity document, project files or licence agreements. Until the verification is complete, we may pause deliveries and payouts for the releases concerned. If we ask, answering quickly is the fastest way to get your payout moving again.
Corrections, holds and taxes
- Corrections: If a store corrects or reclaims payments, for example because of errors, fraud or chargebacks, we may correct your balance and deduct amounts that were already paid out from later credits.
- Holds: If there are concrete indications of fraud, artificial streaming or a rights infringement affecting particular releases, we may withhold the revenue from those releases until the matter is resolved. Revenue that proves to be legitimate is paid out to you.
- Taxes: You are responsible for the taxes on your income. We may ask for tax information that we or the stores need.
Please check your statements and tell us about errors promptly.
Payout problems and how to fix them
If something is off, such as a payment that did not arrive, earnings that do not add up or a delay on the PayPal side, write to support@laydistribution.com. Free accounts typically hear back within 48 to 72 hours.
Some common causes to check first:
- Incorrect PayPal information: Make sure your PayPal email is correct to avoid delays.
- Open identity check: If we asked you to verify your identity or your rights, payouts for the releases concerned can wait until you have.
- Threshold not met: If your payout has not been processed, check that your available balance has reached the USD 20.00 minimum.
The short version
Stores pay us in arrears, we credit your share to your Lay Credit Account in US dollars, and once your balance reaches USD 20.00 you can request a payout, which we process monthly by PayPal. The details are in sections 3.4 and 8 of our Terms and section 6 of the Distribution Agreement.
