Payouts: when and how you get paid
Stores pay your revenue to us on their own schedules. Once their money and statements arrive, we credit your share to your Lay Credit Account in US dollars. When your balance reaches USD 20.00, you can request a payout to your PayPal account, and payouts are processed monthly. Any fees PayPal charges are yours to cover. This guide covers each step of the payout process, from eligibility to fixing common problems.
How the monthly payout works
Each month, Lay Distribution processes sales reports and prepares detailed account statements for all eligible customers. These statements provide you with a clear breakdown of your earnings, including revenue generated from streaming platforms such as Spotify, Apple Music, and Deezer. Once your account statement is ready, payouts are processed monthly.
This schedule ensures that all sales data from the previous month is accurately captured and processed. Lay Distribution takes pride in offering a smooth and reliable payout process that artists can count on month after month.
The USD 20 payout minimum
To receive a payout, artists must first reach the earnings threshold: your available balance must reach at least USD 20.00. This minimum ensures that processing smaller, frequent payments doesn’t become inefficient. Reaching the payout threshold is easy, and artists are notified once they become eligible for payment.
The payout threshold is an important feature that allows both new and established artists to manage their income effectively. Lay Distribution tracks all streams and sales data in real-time, so you can monitor your earnings and estimate when you’ll meet the threshold.
Getting paid by PayPal
Lay Distribution pays artists monthly via PayPal once they meet the earnings threshold. Keep your PayPal information accurate and up to date to avoid delays.
When we ask you to verify your identity
As part of our commitment to ensuring secure payments, Lay Distribution may require you to complete KYC (Know Your Customer) verification. This is a standard industry practice designed to verify the identity of our artists and ensure compliance with relevant financial regulations.
By submitting valid identification and other required documents, you help us maintain a high level of security, ensuring that your payouts are processed securely and efficiently. KYC documentation is only required once, unless your account details change, in which case a new verification may be requested.
Payout problems and how to fix them
While we strive to provide a seamless payout process, we recognize that issues can occasionally arise. If you experience any problems-such as not receiving your payment, discrepancies in your earnings, or delays with PayPal-our dedicated support team is available to assist you.
Some common issues that artists encounter include:
- Incorrect PayPal information: Make sure your PayPal email is correct to avoid delays.
- KYC delays: If your KYC documents haven’t been verified yet, ensure that the correct documents have been submitted for quicker processing.
- Threshold not met: If your payout hasn’t been processed, check that your available balance has reached the USD 20.00 minimum.
No matter what issue arises, our support team is just a message away and ready to help you troubleshoot and resolve any problems promptly.
The short version
Understanding the payout process at Lay Distribution is key to managing your music career and ensuring consistent income. Our transparent system, combined with a dedication to secure and efficient payments, allows artists to focus on their craft while we handle the financial logistics. From real-time earnings tracking to timely payments, we are committed to providing a top-tier experience for artists and labels alike.
By choosing Lay Distribution, you gain access not only to a global distribution platform but also to a reliable payment system designed to support your music career every step of the way.
